Privacy Policy

Craftcamp Privacy Policy

Introduction This privacy policy is crafted to serve those concerned about how their ‘Personally Identifiable Information’ (PII) is used online. PII, as outlined in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We urge you to read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What Personal Information Do We Collect? We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, open a Support Ticket, or enter information on our site. This may include your email address and other relevant details to enhance your experience.

When and How We Collect Information Information is collected when you engage in various activities on our site, such as registering, placing an order, or providing feedback on our products or services.

Use of Your Information The information we collect may be used in the following ways:

  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our website for better service.
  • To respond efficiently to customer service requests.
  • To administer contests, promotions, surveys, or other site features.
  • To process transactions quickly.
  • To request ratings and reviews of services or products.
  • To follow up after correspondence (live chat, email, or phone inquiries).

Protection of Your Information We prioritize the security of your information:

  • Regular malware scanning of our website.
  • Secure handling of your personal information behind secured networks.
  • SSL technology for encrypted transmission of sensitive/credit information.
  • Security measures during transactions, with no storage or processing of transactions on our servers.

Cookies Usage Yes, we use cookies. Cookies are small files transferred to your device’s hard drive through your Web browser that enables us to recognize your browser and remember certain information. We use cookies to:

  • Remember and process items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and interactions for improved site experiences in the future.

You can choose to turn off all cookies through your browser settings.

Third-party Disclosure We do not sell, trade, or transfer your PII to outside parties without advance notice, except for website hosting partners and others who assist us in operating our site, conducting our business, or serving our users, as long as they keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party Links We may include third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we have no responsibility or liability for their content and activities.

Google and Advertising

  • We use Google AdSense Advertising on our website.
  • Google’s use of the DART cookie enables it to serve ads based on previous visits to our site and others on the Internet. Users may opt-out of the DART cookie.
  • We have implemented Google AdSense, Google Display Network Impression Reporting, Demographics and Interests Reporting, DoubleClick Platform Integration.
  • Users can set preferences for Google advertising using the Google Ad Settings page or opt out using the Google Analytics Opt Out Browser add-on.

California Online Privacy Protection Act (CalOPPA) Compliance

  • Our website adheres to CalOPPA.
  • Users can visit our site anonymously.
  • Our Privacy Policy link includes the word ‘Privacy’ and is easily found.
  • Privacy Policy changes are notified on our Privacy Policy Page.
  • Personal information can be changed by emailing us or through our support channels.

Do Not Track Signals We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

Third-party Behavioral Tracking Please note that we allow third-party behavioral tracking.

COPPA (Children Online Privacy Protection Act) Compliance We comply with COPPA for the protection of children’s privacy online.

Fair Information Practices In compliance with Fair Information Practices, we will take the following responsive actions in case of a data breach:

  • Email notification within 7 business days.
  • In-site notification within 7 business days. We also adhere to the Individual Redress Principle for user rights enforcement.